This workshop should be mandatory in all organizations (and schools)!
The Courage to Lead
How to cultivate world class leadership in times of Stress, Conflict and Uncertainty
This powerful one day event will bring leaders together to explore, discuss, and better understand how to be an effective and influential leader in good times and in bad. It will help you create a solid and sustainable plan and an approach to deal with the stress and anxiety that gets generated within fast paced, performance driven cultures that are marked with overwhelming deliverables, lack of time, fuzzy expectations and disintegrated relationships. It will give you an opportunity to see how you can use your leadership strengths to positively impact even the most daunting issues and conflicts and to cultivate work cultures that are focused on high performance with less stress and anxiety and a greater sense of well being for all team members.
An approach for dealing with interpersonal issues and problems in a more effective, meaningful and sustainable way
In your work place do you see defensive behaviour, lack of cooperation, resistance to others or new ideas?
What would it mean for results, outcomes and personal stress levels if you could reduce these behaviours?
The causes of organizational conflict vary, but they generally stem from basic differences in the way individuals perceive their relationships and carry out their work. While conflict is generally never a welcome thing, it has been proven that without it growth, creativity, synergy and productive change cannot occur. The goal then is not to “do away” or ignore conflict but rather find useful, beneficial ways of dealing with it and turn frustrating relationships into more collaborative ones.
We believe that managing conflict is a skill set that can be taught and people can learn to effectively and confidently address the dynamics that arise when conflict occurs. This skill set enhances our ability to work well with others, achieve better outcomes and reach more productive agreements. The bottom line is learning how to better manage conflict significantly contributes to workplace environments that have greater focus, are more productive and are happier places to work.
This workshop is suitable for anyone interested in increasing their ability to manage conflict more effectively. In this workshop participants will:
- Gain a better understanding the role conflict plays in the workplace, the benefits of dealing with it competently and the high negative consequences of having it go unmanaged
- Increase awareness of the dynamics of conflicted working relationships and how to contribute positively even when there are high levels of stress and frustration
- Build practical skill sets for dealing effectively and more confidently with the conflicts you have with others
- Learn about the elements that generate supporting and trusting work environments and how to foster them
Discover how you can successfully manage conflict in effective, meaningful and sustainable ways
We have all been there when we need to have a difficult conversation.
It could be we need to address someone’s behaviour, or inquire why a deadline, deliverable or outcome wasn’t achieved, deliver bad or unwelcome news or hold somebody to compliance. Most of us in such situations, at least to some degree, will experience one or more of the following:
- Feeling uncomfortable, stressed and nervous and wishing we could find a way out of it
- Lacking confidence that the conversation is going to generate anything good or fear it may actually ‘stir the pot’ and make things worse
- Feeling anxious that we won’t handle it well and things will get out of control for ourselves and/or others
Fortunately there are some well researched best practices that can help. By gaining further insight into the nature of difficult conversations, increasing our self awareness around how we communicate in such circumstances and implementing effective communication tools, we can evolve our common experience of the difficult conversation into one that feels much more satisfying and effective.
Participants will learn:
- The anatomy of a difficult conversation
- Understanding the role of mindsets and intentions – a little insight into our perspective and approach to stress and conflict can go a long way into keeping a focus on positive outcomes and respectful interactions
- The three phases to a difficult conversation – preparation, conversation, and follow up. Understanding the most effective way to prepare for a stressful conversation that sets it and us up for success, the essential components we must ensure we cover during the conversation and the one thing we must always do after the conversation ends
- Levels of openness and listening – the art of sharing our thoughts, feelings and opinions in ways that have the best chance of being heard and some sound strategies to ensure we are hearing and understanding what is being said to us. Some very useful techniques to de-escalate our and others emotions in a tough conversation
- Best practices in tense situations – generating an accessible portfolio of skills, tips and tools
- Developing conflict tenacity – a lifelong pursuit to building confidence and competence in managing the most difficult conversations
Don’t delay developing this essential skillset
As most of us are aware the world is made up of many different kinds of people who behave in fundamentally different ways in their approach to communicating, problem solving, working with others and decision-making. These differences are responsible for the many varied contribution individuals have to make to the teams and organization of which they belong.
Unfortunately, these differences when not properly understood and appreciated can be a major source of stress and conflict and can limit the development and progression of teams and organizations. By increasing individual awareness about these differences that people naturally exhibit and by creating a better understanding around thinking style preferences there is a greater potential to have more rewarding work relationships.
People Smarts utilizes the Herrmann Whole Brain Learning Model which is based on the right brain/left brain theory that individuals have specific preferences or dominances in regards to their behaviour. By participating in a People Smarts Team Process experience participants will have an opportunity to gain insight into their own thinking styles preferences and behaviours while at the same time gaining a better understanding and appreciation of those of others.
Through a variety of challenging and fun activities participants will:
- Gain new insights into personal thinking styles and behaviours
- Learn how to work in more collaborative ways
- Develop communication strategies to work more effectively with
- Increase awareness of how personal styles impact decision making
- and problem solving initiatives
- Reduce tension and increase trust in work relationships
Contact us for a memorable team event with lasting results
The Resilient Leader
The Resilient Leader It is no secret that today’s workplaces are characterized by very high and often overwhelming levels of stress. The ability to work well under pressure is an essential competency in order to navigate the modern day’s high pressured work environments. Organizational members are reporting increased levels of worry and anxiety and subsequent decreased levels in performance eﬀectiveness and wellbeing. Success then, in today’s workplaces, is dependent on the ability to understand these demands, have top notched strategies in place to manage the impacts, recover quickly from set backs and remain engaged through it all. This is the capacity defined as resilience. Research has demonstrated there is a direct link between our ability to stay positive, focused and energized within the presence of high stress and our ability to have performance that is eﬀective and feels meaningful.
While some people come hardwired to be a little more resilient than others, resiliency is a skill and behavioural set that all leaders can learn. There are proven best practices that when applied support the development of resilient mindsets and skill sets. The Resilient Leader is a learning experience designed to equip leaders with a set of practical skills that can be applied to strengthen their ability to overcome adversity and challenges, manage stress and thrive in their professional life.
You will learn:
- What resilience is and why it matters
- What resilience is and why it matters
- Research that correlates high resilience with increased engagement and performance
- Identiﬁcation of the mind set attributes that increase wellbeing and optimism
- The practices of self regulation in dealing with acute and chronic stresses
- Understanding when trauma is present and how to approach from a growth perspective (post traumatic growth)• The physiological, emotionally and psychology factors involved in building resilience
- Awareness of the leadership contagion on resilience in work teams and how to best support others to develop resilience
- The role resilience has in building psychologically safe work environments that give people the opportunity thrive
- Proven leadership practices that can be immediately applied in the workplace to foster a culture of resilience